A failed device can lead to a significant drop in productivity for remote workers, as they are unable to perform their tasks or access necessary files and applications which may in turn lead to deadline delays, client dissatisfaction and financial losses.
Remote workers heavily rely on laptops/tablets for communication through email, instant messaging, video conferencing, and other collaboration tools. A laptop failure can disrupt communication channels, making it difficult to stay connected with the team and/or their clients.
If the assets are not managed effectively, the company might not know exactly what their asset database looks like or what spare kit is available for maximised use.
Device failures can result in data loss, especially if the remote worker has not backed up their files. This can cause major setbacks and impact ongoing projects.
Sudden device failures can overwhelm the IT support team, as they need to diagnose, repair, or replace the device remotely, potentially leading to longer resolution times.
Dealing with device issues can be frustrating for remote workers, affecting their motivation, ability to deliver and overall job satisfaction.
If a new remote worker's device is not issued on their first day, they may face difficulties in receiving necessary training, onboarding, and familiarising themselves with company processes.
