Learn more about Tek Express's Core Management System, Lucy.

There are many ways in which hardware asset management can assist organisations employing large teams of field workers and home based staff. Our own hardware asset management software – Lucy – helps our clients to save money, reduce downtime and maintain software compliance. If you are looking for a system to help you manage your inventory, there are certain key elements you need to ensure are in place. These include:

  • Compliance management for both hardware and software
  • Capturing financial information about your hardware life cycle
  • Ensuring full control of your inventory
  • Enhancing the performance of your hardware
  • 24/7 access to the system

Lucy helps our clients in all of these areas.

Compliance management for both hardware and software

Compliance is an important component that you need to consider when assessing hardware asset management software. A good system should enable full compliance management to help protect you against potential litigation and reputational damage. Lucy provides our clients with live reporting on all equipment and software that is in use, with a system that is available 24/7. This enables our clients to keep within the legalities of their agreements and reduce unnecessary spending on software licences.

Capturing financial information about your hardware life cycle

One of the key ways in which Lucy helps our clients to save money is through the capture of important financial information about your inventory. For every job we carry out, it is time stamped with our labour costs, parts are assigned where necessary as is packaging and carriage costs so we can truly understand what it costs to support each client.

Ensuring full control of your inventory

Lucy helps our clients to reduce staff downtime through full control of your inventory. Before moving over to our systems, many of our clients experienced an average 3 days of downtime due to hardware faults. With our 24/7 online incident logging facility, our clients can be back up and running within a few business hours.

Enhancing the performance of your hardware

Lucy provides complete visibility on the performance of all your hardware, providing reporting against faults to aid future decision making about procurement and disposal.

27/7 Access to the System

Many of our clients operate outside of standard business hours, so we understand the importance of ensuring full access to our systems 24 hours per day. With Lucy, there is a systematic process which allows our clients to have a live feed 24/7 to all their assets.

Contact us for more information

Are you looking for effective hardware asset management software which provides full compliance? Learn more about Lucy by clicking here, or to speak to our business development team call us today on 01293 710020