The initial cost of introducing BYOD to your organisation shouldn't exceed the long-term ROI.
TEK Express's own Allie Finnie attended the IPEXPO recently in London where she met John Jackson, the CIO for the London Borough of Camden. Mr Jackson told a seminar group in which Allie attended that he expects his organisation will save £80,000 this year, £60,000 specifically on IT, as a result of adopting a BYOD (bring-your-own-device) policy. The road to savings for the London Borough of Camden began 3 years ago when they started to roll-out a BYOD and agile working scheme, with Mr Jackson describing the traditional methods of desktop working as "not sustainable".
He argued if he had not introduced new ways of working his staff would have eventually demanded it. "Employees" expectations are changing. You can't hold it back, the tide of consumer technology, we have to embrace and harness it." Mr Jackson's seminar for IPEXPO outlined how BYOD has helped his organisation to save money, improve security and increase collaboration. These are points we have made numerous times, to our own customers, when they have approached us for advice on introducing a similar BYOD scheme to their businesses. The cost of BYOD shouldn't exceed the savings you can make. However, for any business owners and managers interested in the benefits of BYOD for savings and improved productivity, we'd advise the following:
- Make sure you establish a clear BYOD policy from the outsetWhen it comes to saving money through BYOD you need to be clear on the important financial questions. Will you provide stipends to employees for purchasing mobile devices of their choice? Will you cap mobile usage allowance? What level of technical support will you provide? How will you repair and replace faulty devices?
- Carefully consider your BYOD implementation partnerManaging potentially hundreds or even thousands of employee-owned devices presents a significant administration challenge. Choosing the right implementation partner is therefore a critical step, especially for large size enterprises. A good implementation partner will guide you through the initial set-up, handling security, software and staff access whilst, perhaps more importantly and in an on-going capacity, also provide advanced hardware asset management. Replacing faulty employee-owned devices quickly, will be key to minimising staff downtime.
- Provide alternative tech support avenues Apps, community support, wikis and forums are all alternative methods you can employ to help staff troubleshoot technical issues and minimise the requirement for a large tech support team.
- Accommodate as many devices as possible into your BYOD programmeTo really gain from increased staff productivity, you need to be as inclusive as possible with your BYOD programme. At TEK Express we have advised our customers on the support available for specific devices and identified those that may be problematic for their network early on.
- Ensure a seamless experience for all your staffFor BYOD to be a success, staff need a uniform experience when accessing business apps, software and data.
Considering these steps early on will help to ensure that the cost of BYOD does not exceed the potential savings that a BYOD policy can bring to your business. Being flexible in your approach, and careful with your choice of implementation partner, will help to minimise the security risks to your organisation whilst increasing the productivity of your staff.
Our team have advised businesses of all sizes on their BYOD strategy and implementation. Contact our friendly business development team today for advice on 01293 7100 20.